• General Notes
• Configuring Your Email Software
• Example - Configuring Netscape Email
• Requesting Changes to Your Email Accounts

You may have multiple email boxes in a virtual domain. Each email box has a separate email address (for example, joe@mydomain.com), and a separate password for retrieving email from the box.

You can use any email software that understands the pop3 protocol to pick up email from your virtual domain. This includes Netscape, Internet Explorer, Eudora, pine, emacs, and practically every other email program in the universe!

If you've asked us to forward email destined for a particular email box to another location, such as your account at your dial-up provider, you should contact the support department there for instructions on picking up your email.

You may request aliases for an email box. An alias is just an additional email address that is also delivered to an email box. When you are configuring your email software, use the original account name and password (not one of the alias names).

Our email servers are specially configured to prevent unauthorized use by relayers. This means that you'll need to use the smtp or outgoing mail server of your dial-up provider (ISP).

Here's the information that you'll need to configure your email software correctly.

Item	Example
Your email address	john_q_public@yourdomain.com
Your mail server user name. This is the part of your email address before the at-sign.	john_q_public
The incoming (pop3) mail server, where you pick up your email.	pop.yourdomainname.com
The outgoing (smtp) mail server, the server that sends your outgoing email. This is the mail server at your dial-up provider (ISP). Ask the support department at your ISP for this information.	mail.yourisp.com

When you retrieve your email, you'll be prompted to enter your password. Remember to enter your password exactly - usually our passwords are all lower case unless you've requested something different.

Example - Configuring Netscape Email

Select the Edit->Preferences menu. In the Preferences window that appears,

• Open the Mail & Groups category.
  
  
• Select Identity

  Item	Example
  Enter Your name	john_q_public
  Enter Email address	john_q_public@yourdomain.com
  Enter Reply-to address (same as your email address)	john_q_public@yourdomain.com
  Enter Organization and Signature File if you like.

  
  
• Select Mail Server

  Item	Example
  Enter Mail server user name	john_q_public
  Enter Outgoing mail (SMTP) server (ask your dial-up ISP)	mail.yourisp.com
  Enter Incoming mail server	pop.yourdomainname.com
  Select the POP3 radio button, if it's not already selected.

  
  
• Click the OK button at the bottom of the window.
  
  
• You're ready to send and receive email!

If you need to add more email boxes, change your password, change your forwarding, or remove an email box, please email us or phone us. We'll handle the changes right away.